Clear Browser Cache and Cookies

Google Chrome (desktop):

1. On your computer, open Chrome.
2. At the top right, click More .
3. Click More tools  Clear browsing data.
4. At the top, choose a time range. To delete everything, select All time.
5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
6. Click Clear data.

Specialized information for Android and iOS is available here: Clear Cache and Cookies in Chrome

Safari on Mac:

1. With Safari open, select the first item in the main menu, named Safari, and from the drop-down, select Preferences...
2. A popup opens. Select the Advanced tab
3. Check the option Show Develop menu in menu bar at the bottom. Now you should see a new menu item in the main menu named Develop.
4. Select Develop, then select Empty Caches from the submenu items.
5. Reload the site.

This task can also be completed via the hotkey combination  [CMD] + [ALT] + [E].

Microsoft Edge (desktop):

Microsoft Edge Windows 10 Windows 8 Windows 7 Edge for Mac

1. Open Edge and click the Menu in the upper right corner.
2. Click Settings
3. On the Settings page, click Privacy, search, and services
4. Under the Clear Browsing Data section, select Choose what to clear
5. Under Time range, select All Time
6. Make sure Cookies and other site data is selected, then click Clear now

 

This task can also be completed via the hotkey combination  [Ctrl] + [Shift] + [Delete].

Firefox (desktop):

1. Open Firefox.
2. Click the menu button and select Options.
3. Select the Privacy & Security Panel.
4. In the Cookies and Site Data section click Clear Data.
5. Next to "Cookies and Site Data" and "Cached Web Content," check the boxes.
6. Click Clear.